Privacy Policy

EpiTech Solutions is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices for collecting, storing, protecting, and using user data, in compliance with international data protection regulations such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Please read this policy carefully to understand our practices and your rights regarding your data.

Collection and Use of User Data

  1. Personal Information: We may collect personal information, such as names, email addresses, phone numbers, and other contact details, when you voluntarily provide it to us during the submission of forms, registration, or communication with our company. The personal information collected will be used solely for the purpose for which it was provided, such as responding to inquiries, provision of services, or communication regarding your account.

  2. Traffic Data: We collect non-personal information about your interactions with our website using Google Analytics and similar tools in order to analyze trends, improve site functionality, and enhance user experience. This traffic data includes your IP address, browser information, device type, pages visited, and other statistics.

Storage and Protection of User Data

  1. Data Storage: Your personal information and traffic data may be stored on secure servers or cloud-based systems controlled by EpiTech Solutions or trusted third-party service providers.

  2. Data Security Measures: We implement technical, administrative, and physical safeguards to protect your personal information from unauthorized access, misuse, loss, or alteration. These measures include encryption, firewalls, access controls, regular system updates, and regular security audits.

User Rights

  1. Access and Correction: You have the right to request and access information about the personal information we hold about you. If your data is inaccurate or incomplete, you can request corrections or updates to ensure its accuracy.

  2. Deletion and Data Retention: You have the right to request the deletion of your personal information, unless we are required by law or have a legitimate business reason to retain it. We will retain your personal information only as long as necessary to fulfill the purposes mentioned in this policy.

  3. Objection to Processing: You have the right to object to the processing of your personal information if it is based on legitimate interests or direct marketing. We will promptly review and comply with your objection, unless there are compelling legitimate grounds for continued processing.

Third-Party Data Sharing

  1. Service Providers: We may engage trusted third-party service providers who process personal information on our behalf. These providers are bound by contract to maintain the confidentiality and security of your data.

  2. Legal Compliance: We may disclose personal information if required by law, court order, or governmental regulation to protect our legal rights or defend against legal claims.

  3. Consent: We will not sell, rent, or trade your personal information to third parties or share it without your consent, except as described in this privacy policy.

Changes to the Privacy Policy

We reserve the right to modify or update this privacy policy at any time. Any changes will be posted on our website, and the modified policy will be effective immediately upon posting.

If you have any questions or concerns about our privacy policy or the protection of your personal information, please Contact Us at info@ep-ts.com.

Last updated: 2-Jul-23